Some KeyView components require specific third-party software:
Java Runtime Environment (JRE) or Java Software Developer Kit (JDK) version 7 is required for
Outlook 2002 or later is required to process Microsoft Outlook Personal Folders (PST) files using the MAPI-based reader (pstsr
). The native PST readers (pstxsr
and pstnsr
) do not require Outlook.
NOTE: You must install an edition of Microsoft Outlook (32-bit or 64-bit) that matches the KeyView software. For example, if you use 32-bit KeyView, install 32-bit Outlook. If you use 64-bit KeyView, install 64-bit Outlook.
If the editions do not match, KeyView returns Error 32: KVError_PSTAccessFailed
and an error message from Microsoft Office Outlook is displayed: Either there is a no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client
.
Lotus Notes or Lotus Domino is required for Lotus Notes database (NSF) file processing. The minimum requirement is 6.5.1, but version 8.5 is recommended.
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